Hodlnaut KYC Verification Guide

First published
April 14, 2021
Last updated
April 29, 2022

Hodlnaut is a FinTech company that provides financial services to individual investors where they earn interest on their deposited cryptocurrencies. For all accounts created with us, users would have to go through an identity verification procedure, also known as KYC (Know-Your-Customer). 

KYC is a mandatory process that is required by the Monetary Authority of Singapore (MAS). It helps to prevent illegal activities and reduce customer risk by verifying that users are real. We will only use this data for regulatory compliance purposes and is kept strictly confidential. This verification process would take 5-10 minutes of your time. 

Below is the step-by-step guide: 

Step 1: Log in to Your Account

• Go to https://app.hodlnaut.com/ and log in to your account with your email and password

Step 2: Start the Identity Verification Process

• An Onboarding Guide would prompt up. Please click on “Complete KYC

Fill in Your Personal Details
Start the Identity Verification Process

Step 3: Fill in Your Personal Details

• Fill in your information in the “Personal Details” section and once you’re done, click “Save and Continue”. Please double check your details before submitting. 

Fill in Your Personal Details

Step 4: Fill in the Questionnaire

• Complete the “Questionnaire” by selecting appropriate answers to the questions.

• Click “Update Details” when you are done.

Fill in the Questionnaire

Step 5: Verify Your Residency

• The “Residency” section requires you to provide information on your country of residence and address.

• At the bottom of the form, input your local phone number and click “Get OTP”. A verification code will be sent via a text message. Key in the code to complete the phone number verification.

• Do take note that a working local phone number is needed to verify your country of residence. Please ensure the phone number provided matches the country of residence.

Verify Your Residency
Verify Your Residency

Step 6: Complete Your Identity Verification

• We use Jumio to complete this identity verification process.

• A valid government-issued photo ID is needed for the identity verification. You may use a passport, identity card or a residence permit.

• Please have your ID ready and click “Start”.

Complete Your Identity Verification

• Select the choice of your ID and click “Take Photo

• If you prefer to use your mobile for this process, please click on that option and scan the given QR code using your mobile. 

• Please make sure to enable camera access when prompted. All your details should be clear and visible in the photo. 

Step 7: Continue Your Face Verification

• You will be instructed to do some movements such as turning your head to the right or nodding up and down. 

Submitt Your ID and Face Verification
Continue Your Face Verification

• When you have successfully submitted your ID and face verification, you will be shown this page.

Submitt Your ID and Face Verification

Step 8: Submit Proof of Address

• Submit documents that list your address. This can include bank statements and utility bills.

Submit Proof of Address

• Please ensure that your document meets the following requirements.

Following Requirements.
Following Requirements.

After submitting your documents, the identity verification is completed! It usually takes 1-2 business days to approve and you will receive an email about your verification status. Thank you for going through our KYC process and we look forward to serving you better. If you have any questions or comments, you may contact us via support@hodlnaut.com and we would get back to you soon.

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Disclaimer: By using Hodlnaut, users expressly acknowledge and agree to the Terms of Use listed on our website at www.hodlnaut.com. This includes the relevant risk warnings applicable to you as a user of Hodlnaut's services, prior to/when carrying out Digital Payment Token (DPT) transactions. This article is for informational purposes only, and is not an offer nor a solicitation to invest in DPT, securities, funds, partnership interests or other investments or funding or purchasing loans. It is the user's sole responsibility to conduct due diligence and research extensively into each DPT and platform, and understand that the volatility and unpredictability of the price of DPT may result in significant loss over a short period of time. No information on Hodlnaut should be considered to be business, legal, financial or tax advice regarding the use of Hodlnaut. Users should consult their own legal, financial, tax or other professional advisors before using Hodlnaut. Please refer to our website at https://www.hodlnaut.com/tos for the full Terms of Use.

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