Hodlnaut Selects Onfido to Automate Customer Onboarding Using Trusted Identity Verification

First published
April 14, 2021
Last updated
March 21, 2022
Verifies new customers quickly while reducing total onboarding time from 2 days to just 60 minutes

12 Jan 2021 Hodlnaut, a crypto borrowing and lending platform, today announced a partnership with Onfido, the global identity verification and authentication company, to automate customer onboarding using Onfido’s AI-powered document and biometric verification solution, to verify users quickly and efficiently while meeting Know-Your-Customer (KYC) requirements.

Hodlnaut needed to meet the regulatory requirements of KYC enacted by the MAS (Monetary Authority of Singapore) which aims to regulate all payment institutions including providers of Digital Payment Tokens. The partnership with Onfido automates the verification process, enabling Hodlnaut users to complete the KYC process in a secure and efficient manner so they can onboard and start using the financial platform faster.  

The partnership has yielded immediate results:

  • Automate their identity verification process, improving turnaround time to verify a new user
  • Reduce the total time to onboard a customer from 2 days to under 60 minutes
  • Increase completed checks by over 52%
  • Provide an improved user experience, enabling users to start their digital journey anywhere, anytime, while meeting regulatory requirements

By integrating Onfido’s award-winning identity verification solution, Hodlnaut users can verify themselves by simply taking a photo of their government-issued identity document (ID) and a short selfie video. Onfido first checks that the ID is genuine and not fraudulent, and then performs liveness checks to verify that the selfie is a live video and matches it to the photo in the ID. This adds a layer of protection against stolen IDs and impersonation attacks.

“We tested several different solutions and came to the conclusion that Onfido offered the best user experience overall with industry-leading screening,” said Simon Lee, CTO at Hodlnaut. “Onfido delivers exactly what we need to be KYC compliant without sacrificing the user experience.”
“We are very happy to be supporting Hodlnaut in their vision of providing simple to access financial services for individual investors,” said Harvinder Singh, GM APAC of Onfido. “We bring trust to digital interactions worldwide, and we’re excited to be partnering with a company that’s equally ambitious. We pride ourselves on delivering an experience that’s as rapid as it is robust, and look forward to helping Hodlnaut as they innovate for the future of banking.”

About Onfido

Onfido is setting the new standard for digital access. The company digitally proves a user’s real identity using artificial intelligence (AI), by verifying a photo ID and comparing it to the person’s facial biometrics. This means businesses can verify their users without compromising on experience, conversion, privacy, or security.

Recognized as a global leader in AI for identity verification and authentication, Onfido is backed by TPG Growth, Idinvest Partners, Crane Venture Partners, Salesforce Ventures, M12 – Microsoft’s venture fund, and others. Onfido has raised $200m in funding, and with approximately 400 team members across seven countries, is enabling digital access for some of the largest companies around the world.


Disclaimer: This article is for informational purposes only, and is not an offer nor a solicitation to invest in DPT, securities, funds, partnership interests or other investments or funding or purchasing loans. It is the user's sole responsibility to conduct due diligence and research extensively into each DPT and platform, and understand that the volatility and unpredictability of the price of DPT may result in significant loss over a short period of time. No information on Hodlnaut should be considered to be business, legal, financial or tax advice regarding the use of Hodlnaut. Users should consult their own legal, financial, tax or other professional advisors before using Hodlnaut.